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“Why Abacus…”

 

Abacus is the original author of iQuest, a robust enterprise software (ERP system) targeting the manufacturing and distribution companies. Industry analysts consider Abacus as a leader in our market segment. Since 1982 we use the same approach to work with all of our customers: we listen, we ask, we understand, and we deliver.

 

When asked to differentiate our company, product, and client services, we say the following:

 

Unlike systems that require a large initial license fee, iQuest is available with no software license fees. Abacus offers clients the traditional software license, and also a software subscription plan with no software license fees. Both choices are supported with the same expert services. In addition, we also offer a unique “flexible license” to meet your seasonal pattern.

 

Unlike software resellers, Abacus is the original author of iQuest. We know our system better than resellers know theirs. We take pride in performing customization and we make the system work for each client. Abacus can accomplish this with a minimum of time and expense, since we are the authors.

 

Unlike bolt-on CRM with costly integration, the Abacus iCRM is an integrated module of iQuest. There is no costly technology to implement, no third-party software to install, and no extensive training. iCRM is embedded within iQuest so it deploys with iQuest and is entirely supported by Abacus.

 

Unlike firms whose commitment ends with software, Abacus is committed to the success of your business.  We provide you with expert training, unlimited phone support, and on-going software development. Most software firms charge for update services even if the software updates are free. Many companies skip the update to save the service fees. And these updates can be disruptive when many changes are installed in large increments.  Abacus offers the unique MD Service to keep your software current without disruption. We update your system bi-monthly, during off hours.  The updates are timely and the changes are fewer to learn.

 

Why Abacus? Excellent software, expert service, and easy to work with. We look forward to building a long-term partnership with you.