Implementation Services
Project planning & management
Business process review
Server software & database installation
Data conversion
Business form review
System parameter setup
System administrator training
User application training
System test
Go-
Post-
Support Services
Dedicated account manager
Unlimited phone support
Internet support
Software updates
Database updates
Year-
System usage review
“Abacus Data Systems customer support and development teams have played an integral role in both aligning our standard operating procedures, and in planning and developing customized solutions where needed. The gains in productivity have allowed us to grow without increasing staff levels, resulting in a quick ROI and a better bottom line.”
Michael Anderson, V.P., J.R. Carlson Laboratories, Inc.
Manufacturer of nutritional supplements
Realize a faster return on your system investment through rapid and successful implementation. Achieve maximum productivity with effective user education. Abacus professional services help you get the most out of your iQuest investment. Since 1982 we use the same approach to work with all of our customers: we listen, we ask, we understand, and we deliver.
iQuest MD
A unique service from Abacus to keep your software current without disruption, we
update your system bi-
Key benefits:
Timely Updates
You receive new releases and patches more timely, more automatically
Less-
Avoid the trauma and high cost of massive database changes. With regular incremental changes, your database is always up to date.
Most Manageable
Changes and enhancements installed quicker and in manageable doses
Cost Savings
Updates are always free but the service to install them is billable. By doing updates in small and more manageable increments, the overall cost is less than doing the update process once a year or less often.